SELECTED WORK

Product problems, across a few different domains.

Seven case studies spanning platform strategy, mobile reliability, data and AI, vendor automation, product operations, healthcare and payments, plus a few smaller things I've shipped along the way.

01 / PLATFORM MODERNIZATION

Rebuilding a legacy platform from 0→1

Cardata was moving further into enterprise, but its legacy platform hadn't kept up. I led the product work from strategic discovery to a customer-validated MVP in under six months.

Platform Strategy0→1Enterprise SaaS
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02 / MOBILE

Restoring trust in a product that had become unreliable

A rebuilt mileage app had a persistent reliability problem. I helped fix the tracking system itself rather than keep cycling through hotfixes.

20+ point gain → 90%+ tracking
MobileReliabilityProduct Turnaround
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03 / DATA + AI

Turning reporting into an enterprise differentiator

Reporting limitations were becoming important in enterprise conversations. I evaluated analytics platforms and brought the strongest-fit capability forward for existing customers.

Brought forward for existing customers
DataAIVendor Strategy
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04 / AXLE

Replacing a critical partner, then automating the workflow

A vendor transition began as a continuity problem and became an opportunity to redesign insurance verification around APIs, configurable rules and automation.

20–30% less operational time at peak
Vendor StrategyAPIsAutomation
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05 / PRODUCT OPERATING MODEL

Fixing product intake before fixing the backlog

Requests were scattered across Jira, Slack, documents and conversations. I redesigned how work entered Product so prioritization started with better information.

Product LeadershipPrioritizationProduct Operations
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06 / iUGO CARE

Rebuilding healthcare software without rebuilding everything

Helped turn a large clinical product surface into a phased pilot and MVP spanning remote patient monitoring, clinical workflows and connected medical devices.

HealthcareConnected DevicesPlatform Strategy
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07 / PAYMENTS

Designing the path from monthly reimbursement to flexible, auditable payments

A new platform needed to ship trustworthy reimbursement fast. I separated calculating what was owed from moving the money, while designing Direct Pay and flexible payment cadence as the next phase beyond MVP.

PaymentsFinancial WorkflowsEnterprise SaaS
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BUILDING SOMETHING COMPLICATED?

Let's talk about
what you're building.

I'm interested in senior product opportunities and selective consulting work across enterprise SaaS, platforms, data and AI.

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Other things I've shipped.

Concur Integration

Connected Cardata reimbursement data to enterprise expense workflows across reports, transactions, trip itemization and approval states.

Enterprise APIsExpense Management

Enterprise SSO

Worked through identity and domain architecture where the technically possible solution wasn't necessarily the most scalable or cost-effective one.

WorkOSIdentityPlatform

Connected Medical Devices

Worked across Bluetooth, cellular and connected-health devices feeding patient data into clinical monitoring workflows.

RPMIoTHealthcare